Contact Us
We look forward to hearing what’s on your minds. We have a dedicated team of consultants ready to receive your comments, suggestions or feedback.
You can contact our Consumer Service Centre via the phone by using our freecall number, via post or online. Our preferred method particularly for product issues is via the phone as this ensures all the relevant information is captured.
Phone Us:
Our toll free number is 1800 037 058. Our Consumer Service Team is available Monday to Friday from 8.30am until 5.00pm EST.
Email Us:
Feel free to send us an email at consumer.services@kraftheinz.com
As an alternative to email you may wish to contact us via phone or mail.
Our Consumer Service Team answers calls Monday to Friday from 8.30am until 5.00pm NZ time.
Australia
| Consumer Services | Reply Paid 79922 |
|---|---|
| Cerebos (Australia) Limited | Cerebos Foods |
| 92-96 Station Road | Consumer Services |
| Seven Hills NSW 2147 | Locked Bag 2015 |
| Australia | Seven Hills NSW 1730 |
| Australia |
New Zealand
| Consumer Services 21 |
|---|
| Freepost 504 |
| Watties Ltd |
| PO Box 439 |
| Hastings 4156 |
.png)